Cookies and Browser Settings
What is a cookie?
Cookies help us remember you and show you content we think you will like.
No personal data is stored in any of the cookies used by this website. This document covers CS Healthcare's use of any personal information we collect from you via the following online services:
- Any CS Healthcare website that links to the cookies policy
This policy explains:
- What information we might collect about you
- How we use the information we collect about you
We collect anonymous information about how visitors use our website. For example, what pages they read, if our forms are easy-to-complete and what time of day they like to come and see us.
Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked.
Strictly necessary cookies
'Strictly necessary' cookies let you move around our website and use essential features such as accessing secure areas of this website and identifying you as being logged in. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet.
|accept_legal||Lets the website push users back to the first page if they haven't accepted pop up details|
|broker||Show broker information|
|laravel_session||Session ID – Used for how Laravel retrieves information|
|XSRF||TOKEN Laravel cross site protection / form submission|
|has_js||Drupal core http://drupal.org/node/229825|
Measuring site usage
We use Google Analytics to build up information about how visitors use our website. Google Analytics store information about how visitors arrive, what pages are visited, for how long, and what visitors click on. This information allows us to understand how our visitors use the site and help us improve your experience. All information these cookies collect is aggregated and therefore anonymous. On occasion we may share this information with analytics and search engine providers that assist us in the improvement and optimisation of our site.
Google Analytics cookies
|Name||Length of time it's held||Description|
|_ga||2 years||Google Analytics cookie used to distinguish users.|
|_gid||24 hours||Google Analytics cookie used to distinguish users.|
|_gat||1 minute||Used to throttle request rate.|
|_gac||90 days||Google Analytics cookie. Contains campaign related information for the user|
|__cfduid||1 year||Used for security and threat detection purposes|
Providing our online chat service
We use Click4Assistance to provide an online chat service to our website visitors
|C4ATBCookie50bcfd1d-a8f8-4355-b8d3-e752abc33dbfC4ATBTestP||These cookies are set by Click4Assistance, which is used for the live chat and request a callback functionality on the website.|
Targeting cookies / advertising
|Cookie Name||Length of time it's held||Description|
|IDE||2 years||DoubleClick cookie. These advertising cookies are stored in Google DoubleClick and are used to personalise advertisements shown to users based on previous visits to our website.|
|_fb||2 years||This Cookie is placed by Facebook. It enables us to measure, optimize and build audiences for advertising campaigns served on Facebook. In particular it enables us to see how our users move between devices when accessing the CS Healthcare web site and Facebook, to ensure that our Facebook advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with on the CS Healthcare web site. For further information about the Facebook Pixel please see: https://en-gb.facebook.com/business/help/651294705016616|
If you share CS Healthcare pages on Facebook or other social websites you may also be sent cookies from those websites. We don't control the setting of these cookies, so please check these websites' cookies and privacy policies for information about what they do.
|Cookie Name||Length of time it's held||Description|
|personalization_id||2 years||Twitter Cookie. This cookie is set due to Twitter integration and sharing capabilities for the social media.|
|guest_id||2 years||Twitter Cookie. This cookie is set due to Twitter integration and sharing capabilities for the social media.|
|fr||3 months||Facebook cookie. This cookie is set by Facebook on pages which include Facebook sharing.|
Opting out of Google Analytics
GP24 Advice Line
At CS Healthcare, we are always looking at ways to improve the products and services we offer to our members. We understand that accessing GP services quickly and at a time convenient for you can be challenging. This is why we are pleased to announce we are improving the advice line service that is available to all our members.
CS Healthcare is pleased to announce an exciting change to its eligibility criteria.
Historically, all new members were considered eligible to join CS Healthcare based on their chosen profession. You had to work in the public sector or be a civil servant to become a member. As of August 2019, this eligibility criteria no longer applies. Now everyone can experience award-winning customer service.
CS Healthcare has been providing private healthcare for 90 years and during that time, we’ve discovered there are some medical phrases and terms that cause confusion. Our Jargon Buster is designed to simplify any complicated terms that you may not be familiar with. Make sure you refer back to it any time you're feeling unsure about a word or meaning as you are browsing the site.
Confused? Take a look at our Jargon Buster
Our Jargon Buster is designed to simplify any complicated terms that you may not be familiar with. Make sure you refer back to it any time you're feeling unsure about a word or meaning as you're browsing the site.