We take pride in our people because we know they are our most valuable resource. Their skills and expertise are vital to ensuring we provide a high level of service to our members and with our team of medical and insurance specialists we can continue to protect the health and wellbeing of those in the civil and public service for years to come.

Our Values

Our values underpin our people and culture here at CS Healthcare. They help us remember who we are as a mutual Society. Adopting these values helps to ensure that we behave in an ethical and responsible manner, while keeping our commitment to our members and making sure we continue to be in a position to deliver an excellent service.

Remember we are a Mutual serving those in public service

We were formed to support the health and wellbeing of those in Civil or Public Service. Our members are stakeholders of CS Healthcare as well as policyholders and our governance arrangements and target setting reflects this.

Put our members first

We are the custodians of CS Healthcare, entrusted to deliver the best possible benefits and service to our members. We will always put the interests of our members first and treat them fairly.

Strive for excellence

We are constantly seeking to improve high performance standards while focusing on our goals. We aim to improve CS Healthcare for the benefit of the Society as a whole and its members.

Recognise and manage the impact of risk

Our decisions recognise our members would not want us to take undue risk with the way in which the Society is operated or its funds invested. We will only take risks where they can be clearly seen to serve the best interests of the Society.

Create a positive, rewarding and engaging environment for our staff

Our people are our most valuable resource and we will give them the necessary tools to develop their skills and qualifications, achieve job satisfaction and provide a high quality service to our members.

We know that culture is also important for ensuring our people can thrive and achieve job satisfaction. This is why we are dedicated to creating a positive working environment - one which recognises and nurtures talent and ensures that everyone can make a significant contribution to members' needs and the Society as a whole.

We are proud to have achieved a Silver Accreditation for the Investors in People (IIP) standard, which demonstrates that we take our responsibility to our employees seriously. To find out more about working for CS Healthcare, visit our careers page.

Our Service

CS Healthcare provides specialist health insurance policies to civil and public servants as well as their dependants. For over 85 years, we've been dedicated to protecting the health of our members and during that time we've built up partnerships with more than 300 hospitals, ensuring our members have access to the best care and treatment.

Proud to be Mutual

We think our Mutual status makes us a little different from many other insurers. We're not answerable to shareholders which means our members remain at the heart of everything we do. As a result, our members continually benefit from the highest standards of service.

CS Healthcare News

Keep up-to-date with all the latest healthcare news and updates from CS Healthcare. We know that looking after your health should be a number one priority, which is why we aim to keep you informed of any breakthroughs in medical care as well as the latest health and wellbeing tips.

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