Our People & Culture

At CS Healthcare, we take pride in our people, because we know that they are our most valuable resource, and make our success.

We value each of our employees' and we know that their skills and expertise are vital to ensuring we provide high levels of service to our members. This is just one of the reasons that we have been voted the 'Most Trusted Health Insurance Provider' for three consecutive years, from 2016-2019. With our fully trained and experienced team, we can continue to protect the health and wellbeing of our members for years to come.

Our Values

Our values serve as a compass for the company culture and our people at CS Healthcare. They help us remember who we are as a mutual Society. Adopting these values helps to ensure that we behave in an ethical and responsible manner, while keeping our commitment to our members and making sure we continue to be in a position to deliver an excellent service.


We are kind, friendly and supportive. We believe in the importance of caring and value our relationships with our members and staff.


We are open, transparent and deliver on our promises. We are all accountable for our actions and lead by example


We are driven to be the best. We perform to the highest standards and deliver our goals. We seek out opportunities for continuous development and improvement.


We do what is right for our members and each other; we are trustworthy, honest and fair.

We know that culture is also important for ensuring our people can thrive and achieve job satisfaction. This is why we are dedicated to creating a positive working environment - one which recognises and nurtures talent and ensures that everyone can make a significant contribution to members' needs and the Society as a whole.

We are proud to have achieved a Silver Accreditation for the Investors in People (IIP) standard, which demonstrates that we take our responsibility to our employees seriously. To find out more about working for CS Healthcare, visit our careers page.

Our Service

CS Healthcare provides specialist health insurance policies to civil and public servants as well as their dependants. For over 85 years, we've been dedicated to protecting the health of our members and during that time we've built up partnerships with more than 300 hospitals, ensuring our members have access to the best care and treatment.

Proud to be Mutual

We think our Mutual status makes us a little different from many other insurers. We're not answerable to shareholders which means our members remain at the heart of everything we do. As a result, our members continually benefit from the highest standards of service.

CS Healthcare News

Keep up-to-date with all the latest healthcare news and updates from CS Healthcare. We know that looking after your health should be a number one priority, which is why we aim to keep you informed of any breakthroughs in medical care as well as the latest health and wellbeing tips.

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