CS Healthcare was established in 1929, pre-dating the National Health Service (NHS). We are proud to be one of the pioneers in providing private medical insurance to civil servants.
During this time there have been some defining moments which have helped to shape us into one of the leading health insurance providers in the UK.
Use this timeline to discover some of our key milestones from the past 90 years.
CSNAA – Civil Service Nursing Aid Association launched by a group of Civil Servants to support each other
First meeting at The Treasury Chambers Dame Maude Lawrence, Dr Duncan and Mr Llewellyn
Men can join up to the age of 50 and can add their wives and children if they wish to do so
On average about 1 in every 40 Civil Servants requires surgical treatment every year
Civil Servants based abroad during World War II become eligible for treatment
Most common claim this year:Tonsils operation in adults
NHS created 19 years after the Society was established
Name changed to CSMAA – Civil Service Medical Aid Association
'Pay As You Go' non pre-funded options introduced
Name changed to Civil Service Healthcare Society Limited chosen by members of the Society
Core and Core Plus health plans launched
your choice health plan launched
Voted #1 by our members in the Which? customer satisfaction survey
HealthBridge health plan launched,a lower cost alternative to full refund health insurance plans
For a second time we were voted #1 by our members by our customers in the Which? customer satisfaction survey
Voted the 'Most Trusted Health Insurance Provider' in the Moneywise Customer Service Awards 2016
Awarded the Investors in People Silver accreditation
Voted the 'Most Trusted Health Insurance Provider' in the Moneywise Customer Service Awards 2017
Voted the 'Most Trusted Health Insurance Provider' in the Moneywise Customer Service Awards 2018
Voted the 'Most Trusted Health Insurance Provider' in the Moneywise Customer Service Awards 2019
Eligibility criteria changes to allow people of all occupations to join the Society
GP24 Advice Line
At CS Healthcare, we are always looking at ways to improve the products and services we offer to our members. We understand that accessing GP services quickly and at a time convenient for you can be challenging. This is why we are pleased to announce we are improving the advice line service that is available to all our members.
CS Healthcare is pleased to announce an exciting change to its eligibility criteria.
Historically, all new members were considered eligible to join CS Healthcare based on their chosen profession. You had to work in the public sector or be a civil servant to become a member. As of August 2019, this eligibility criteria no longer applies. Now everyone can experience award-winning customer service.
CS Healthcare has been providing private healthcare for 90 years and during that time, we’ve discovered there are some medical phrases and terms that cause confusion. Our Jargon Buster is designed to simplify any complicated terms that you may not be familiar with. Make sure you refer back to it any time you're feeling unsure about a word or meaning as you are browsing the site.
Confused? Take a look at our Jargon Buster
Our Jargon Buster is designed to simplify any complicated terms that you may not be familiar with. Make sure you refer back to it any time you're feeling unsure about a word or meaning as you're browsing the site.