Company History

CS Healthcare was established in 1929, pre-dating the National Health Service (NHS). We are proud to be one of the pioneers in providing private medical insurance to civil servants.

During this time there have been some defining moments which have helped to shape us into one of the leading health insurance providers in the UK.

Use this timeline to discover some of our key milestones from the past 90 years.

  • CSNAA – Civil Service Nursing Aid Association launched by a group of Civil Servants to support each other


    First meeting at The Treasury Chambers Dame Maude Lawrence, Dr Duncan and Mr Llewellyn

  • Men can join up to the age of 50 and can add their wives and children if they wish to do so


    On average about 1 in every 40 Civil Servants requires surgical treatment every year

  • Civil Servants based abroad during World War II become eligible for treatment


    Most common claim this year:Tonsils operation in adults

  • NHS created 19 years after the Society was established

  • Name changed to CSMAA – Civil Service Medical Aid Association

  • 'Pay As You Go' non pre-funded options introduced

  • Name changed to Civil Service Healthcare Society Limited chosen by members of the Society

  • Core and Core Plus health plans launched

  • your choice health plan launched

  • Voted #1 by our members in the Which? customer satisfaction survey

  • HealthBridge health plan launched,a lower cost alternative to full refund health insurance plans


    For a second time we were voted #1 by our members by our customers in the Which? customer satisfaction survey

  • Voted the 'Most Trusted Health Insurance Provider' in the Moneywise Customer Service Awards 2016


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    Awarded the Investors in People Silver accreditation

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    Voted the 'Most Trusted Health Insurance Provider' in the Moneywise Customer Service Awards 2017

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    Voted the 'Most Trusted Health Insurance Provider' in the Moneywise Customer Service Awards 2018

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    Voted the 'Most Trusted Health Insurance Provider' in the Moneywise Customer Service Awards 2019

  • Eligibility criteria changes to allow people of all occupations to join the Society

GP24 Advice Line

At CS Healthcare, we are always looking at ways to improve the products and services we offer to our members. We understand that accessing GP services quickly and at a time convenient for you can be challenging. This is why we are pleased to announce we are improving the advice line service that is available to all our members.

Open Eligibility

CS Healthcare is pleased to announce an exciting change to its eligibility criteria.

Historically, all new members were considered eligible to join CS Healthcare based on their chosen profession. You had to work in the public sector or be a civil servant to become a member. As of August 2019, this eligibility criteria no longer applies. Now everyone can experience award-winning customer service.

Group Scheme Offering

We offer a plan for employers, giving their employees a choice of different cover options and the option to include their family. Whilst working with us to promote a Group Scheme, you will also benifit from other support we can offer, helping to promote health and wellbeing in the workplace including health checks, leaflets and posters, health related articles, content and e-newletter.

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