Company Details and Regulation
Civil Service Healthcare Society Limited has its Registered Office at Princess House, Horace Road, Kingston upon Thames, Surrey, KT1 2SL and is a Registered Friendly Society authorised and regulated by the Financial Services Authority. Our FSA Register number is 205346. Our permitted business is to provide private health insurance contracts. You can check this on the FSA’s Register by visiting the FSA’s website at www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234. Please note that any reference to "CS Healthcare" within the pages of this site shall be taken to mean Civil Service Healthcare Society Limited unless otherwise indicated.

Residence
The pages of this site are prepared and issued in the United Kingdom and are intended for the information of United Kingdom residents only.

General Disclaimers and Terms
Whilst CS Healthcare has taken all reasonable care to ensure that the information contained within the pages of this site is accurate, current and complies with the relevant United Kingdom legislation and regulations as at the date of issue, no liability can be accepted for any errors or omissions or for this information becoming out of date.

CS Healthcare reserves the right to suspend or withdraw access to the pages of this site without notice at any time and accepts no responsibility for these pages not being available at all times.

If you are in any doubt as to the accuracy and currency of any information contained within the pages of this site, or if you require any further information, you may wish to contact us directly or take independent financial advice.

By accessing these pages, you shall be deemed to have accepted, and agreed to be bound by, the terms of this Important Legal Notice which shall be governed by the laws of England.

Advice
Nothing on the pages of this site shall be deemed to constitute financial or other professional advice in any way and you should consult your independent financial adviser or other professional adviser if you require any financial or other professional advice.

Copyright and Trade Mark
Copyright © 2004 Civil Service Healthcare Society Limited. All rights reserved. Copyright in the pages of this site, in the screens displaying the pages and in the information and material contained therein and their arrangement, is owned by Civil Service Healthcare Society Limited, unless otherwise indicated.

CS Healthcare and the CS Healthcare logo are trade marks of Civil Service Healthcare Society Limited. Civil Service Healthcare Society Limited may also claim trade mark and service mark rights in other marks contained within the pages of this site. Reproduction of these pages in whole or in part without the prior written consent of CS Healthcare is strictly prohibited unless for private, non-commercial viewing purposes.

E-mail
Please note that there is no guarantee that any e-mail sent will be received by us, or that the contents of any such e-mail will remain private during internet transmission. If you have any such concerns, you may prefer to telephone or write to us instead.

Downloads
Please note that any software is downloaded at your own risk. CS Healthcare does not warrant the suitability of any such software which is downloaded and accepts no liability for any problems with your computer that may arise as a result. If you are in any doubt as to the suitability of software to be downloaded for your computer, it is recommended that you obtain specialist advice before downloading.

Data Protection
If you choose to complete one of our on-line forms, the personal information you provide will be used by CS Healthcare to enable us to answer your queries and to provide you with information about the products that are of interest to you. We will also send you an email detailing your quotation. Please note that the personal information you give us will be held fairly and securely in accordance with the Data Protection Act 1998.

CS Healthcare uses industry standard Secure Sockets Layer (SSL) encryption technology obtained by Verisign to make payment pages secure.

How we use information about you
The information you provide about yourself or anybody else, while using other features on this site will be held on our systems and/or those of ITsec (the company hosting this site on our behalf), to allow you to revisit and/or update the services you have chosen to personalise.

Medical information will only be disclosed to those involved with your treatment or care, including your GP, or to their agents and if applicable, to any person or organisation who may be responsible for meeting your treatment expenses, or their agents.

CS Healthcare sometimes uses third parties to process data on its behalf, if you would like further information as to these third parties please write to the Data Protection Officer. You should note that we do not supply any information about you to anyone unless we believe it is lawful to do so, or where you have given your consent in advance.

CS Healthcare may on occasion advise you of CS Healthcare products and services and/or carefully selected third parties by letter, telephone or electronic mail that we think may be of interest to you. If you no longer wish to receive information via a particular medium/ all mediums from CS Healthcare or in relation to our carefully selected third parties or if you have any other data protection queries please write to the Data Protection Officer.

To aid CS Healthcare in the detection and prevention of fraudulent claims we may disclose personal information about you to fraud prevention agencies (if you would like further information as to these third parties please write to the Data Protection Officer) that in turn may record, use and distribute this personal information to other organisations. In addition we work collectively with other organisations to share information relating to fraudulent/suspicious claims.

Anonymised or aggregated data sourced from CS Healthcare’s website and information systems may be used by CS Healthcare, or disclosed to others, for research or statistical purposes.

We will also use “cookies” which are small text files placed on your hard drive by the CS Healthcare web server. This cookie acts as an identifier for the CS Healthcare server to recognise that you have visited the site previously. This information may be used by CS Healthcare, or disclosed to others, for research or statistical purposes.

Under the terms of the Data Protection Act 1998 you are entitled to request a copy of the information we hold about you. We reserve the right to charge an administrative fee for supplying this service up to the maximum that the Data Protection Act 1998 permits. If you would like to make a request to receive a copy of such information please write to the Data Protection Officer at Civil Service Healthcare Society Limited, Princess House, Horace Road, Kingston upon Thames, Surrey, KT1 2SL.

Please be aware that in the interest of continuously improving our service to members any communication we have with you, including conversations by telephone, will be recorded and may be monitored for training, quality assurance purposes and/or prevention and detection of crime.