What's not covered

In keeping with the straightforward design of CP Plus exclusions are kept to a minimum. However, the main exclusions are as follows:

  • Any medical condition that was in existence prior to the start of your policy, or for any related medical condition. Please note this exclusion only applies to benefits for hospital stays, parent stays and mental health
  • Hospital stays for social or domestic reason
  • Cosmetic surgery

Should you hold a cash plan and a health insurance policy you should claim the expense under your cash plan policy first. For full details refer to the your choice Policy Document, available in the library page of this website.

A full list of exclusions are provided in the CP Plus Policy Document, available in the library page of this website.

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99% of our members rated our claims helpline as ‘excellent’ or ‘good’*

* CS Healthcare Claims department member surveys carried out in 2005 and 2006





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