If you need to make a claim you can telephone our Claims Helpline on 020 8410 0440 for assistance or write to us at the address below. It is important that you contact us before visiting a specialist or arranging treatment. Please refer to the ‘How to claim for Health Insurance’ and ‘Claim Terms and Conditions’ sections of the Policy Document for further details.

CS Healthcare will settle all authorised bills directly with the Specialist or hospital, or, if for any reason the member has paid the bills, directly with the member.