About us
CS Healthcare is a specialist provider of low-cost health insurance to all parts of the Civil Service and Public Sector. We have been looking after our members for over 75 years and, being shareholder free, are able to use surplus funds to help keep premiums for our health insurance incredibly competitive - over 85% of new members mentioned the low premiums as a reason for joining the Society#.
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CS Healthcare is a friendly society, run for the benefit of our members. We pride ourselves on providing a high level of personal service and it is this service that gives you access to experienced UK based staff, who are dedicated to helping you. We look after our members and it makes a difference. One in four CS Healthcare members join as a result of personal recommendations from existing members*. This is an enviable figure and one we have gained for good reason. Whilst many of our members join to save money, it's the excellent levels of personal service that ensures they stay. In fact, a staggering 99% of members rate our overall service as excellent or good†.
All claims are handled promptly - we don't keep our members waiting. Also you'll speak directly to a member of our UK based team who can help you over the phone.
# CS Healthcare internal ‘Customer Service Questionnaire for New Members’ conducted among new members in 2006 – August 2007
* Internal membership data 2006 – August 2007
† CS Healthcare member surveys carried out in Jan 2006 – February 2008

